Terms & Conditions
Welcome to Ray Gems. By accessing or using our website, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our site or purchasing from us.
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1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
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2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card information is always encrypted during transfer over networks.
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3. Products & Services
All products are subject to availability. We reserve the right to limit quantities of any products or services offered.
We make every effort to display product descriptions, images, and colors as accurately as possible. However, we cannot guarantee that your device’s display of colors will be accurate. All gemstone products are natural unless otherwise stated, and variations in color, shape, and inclusions are normal and not considered defects.
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4. Prices & Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service without prior notice. We are not liable for any modification, price change, suspension, or discontinuation.
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5. Order Acceptance & Billing
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized transactions, or incorrect pricing.
You agree to provide current, complete, and accurate purchase and account information for all transactions made on our store.
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6. Shipping, Returns & Exchanges
Shipping times and costs are displayed at checkout and may vary depending on location.
Returns and exchanges are accepted in accordance with our Returns & Exchanges Policy, which forms part of these Terms & Conditions
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7. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, and designs, is the property of Ray Gems and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or use any content from this site without our prior written consent.
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8. Third-Party Links & Tools
Our website may include links to third-party websites or tools. We are not responsible for the content, accuracy, or practices of any third-party sites.
Use of third-party services is at your own risk and subject to their terms and policies.
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9. User Comments & Submissions
If you submit comments, reviews, or other content, you grant Ray Gems the right to use, reproduce, and distribute such content without restriction.
We reserve the right to remove content that we deem unlawful, offensive, or in violation of these Terms.
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10. Disclaimer of Warranties
Our products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.
We do not guarantee that your use of our service will be uninterrupted, secure, or error-free.
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11. Limitation of Liability
To the fullest extent permitted by law, Ray Gems shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
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12. Indemnification
You agree to indemnify and hold harmless Ray Gems from any claims, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.
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13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Ray Gems operates.
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14. Changes to Terms of Service
We reserve the right to update or change these Terms at any time. Updates will be posted on this page. Continued use of the website constitutes acceptance of any changes.
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15. Contact Information
For questions regarding these Terms & Conditions, please contact us through our website.